Terms & Conditions

Privacy Statement


Effective as of ...

Bathox Australasia Pty Ltd and our employees, agents, subsidiaries, and affiliates (collectively, “Bathox Australia,” “we,” “our,” or “us”) are committed to keeping your details private. We have adopted and implemented this privacy policy (“Privacy Policy”) as part of our commitment to protecting your personal information across all of our websites, mobile apps, and other online properties that link to this Privacy Policy (the “Sites”). This Privacy Policy applies only to the Sites, and covers only information collected in connection with your access to and use of the Sites. We encourage you to read this Privacy Policy to learn about how we collect, use, disclose, and protect your personal information and about the choices you can make regarding information you share. Bathox Australia is the entity responsible for processing personal information (i.e., the data controller) under this Privacy Policy. By using our site, you consent to our privacy policy.

1. What information do we collect?
The only information we collect from you when you interact with our site is the information you input when you make a purchase, join our mailing list, communicate with customer service or upload content to the Sites through various means, including your social media account, which may feed information to the Sites.
2. Information we may collect through automated means
We may automatically collect information about the devices that you use to interact with the Sites, as well as information about how you interact with the Sites. The information that we automatically collect may include, but is not limited to, the following:
  • Precise geolocation (with your knowledge and consent);
  • Location (based on internet protocol (IP) address);
  • IP address and other device identifiers;
  • Browser type and version;
  • Operating system type;
  • Language your system uses and country and time zone where your device is located;
  • Information you searched for on the Sites;
  • When and for how long you visited the Sites;
  • Pages you visited while on the Sites;
  • Time spent on those pages; and
  • Web page that referred you to our Sites.

The information that we collect may be associated with any personal information that you have provided to us.

3. What are we going to use your information for?
There are several ways we may use your information over time, and they include:
  • Send you promotional materials and other communications, in accordance with applicable laws;
  • Respond to your inquiries;
  • To improve our customer service, as your information helps us recognise support needs and service requests that may have flown under the radar.
  • To assist us in providing the best website we possibly can. Your feedback is what helps drive us toward this goal.
  • To send periodic emails as per the Terms & Conditions. These e-mails may be related to company news, site updates, related product or service information etc. You can unsubscribe at any time as per the instructions at the bottom of any e-mail correspondence.
  • To administer contest, promotion, survey or other site features.

4. How are we going to protect your information?
We have implemented an information security program that includes administrative, technical, and physical controls that are designed to reasonably safeguard information that can individually identify you.

You can unsubscribe to email, text, or other messages through your account settings or by following the instructions contained in the message. You also may ask us to update your information by contacting us at info@bathoxaustralia.com. Unless you direct us otherwise, we reserve the right to retain your personal information to the maximum extent permitted by applicable law.

5. Do we use cookies?
When you visit our Sites, we may place pieces of code, commonly referred to as “cookies,” or use similar technology (such as web beacons or browser-based local storage) on your devices. Where permitted by law, we may begin collecting information as soon as you visit the Sites. By using the Sites, you permit us to collect and use your information in accordance with this Privacy Policy. We may use cookies to customise your visits to the Sites, track usage patterns on the Sites, or analyse activity online.

We use cookies in order to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to you from our site only last whilst you are browsing our website. 

6. Do we disclose any information about you to outside parties?
Bathox Australia is committed to keeping your details private. Any information that is collected in relation to you, is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone one else other to dispatch your goods from our warehouse. We use this information to identify your order, provide you with our newsletters and personalise your shopping experience. 

7. What about your third-party links?
Our Sites may use Google Analytics for advertising to collect analytics about how you use our Sites. We may use the Google Analytics cookie and Google advertising cookies together in order to collect data for advertising purposes. You can opt out of Google Analytics using Google’s Ad Settings, or by using the Google Analytics Opt-Out Browser Add-on. You also may opt out of tracking and receiving targeted advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at www.aboutads.info/appchoices.